5 Proactive Steps You Can Take
to Increase Your Sales
by Joe Gracia
Remember those old water pumps they used to use on the
farm? You would pump the handle up and down until water
finally came pouring from the spout. You took action and
you got a result.
But what do you think happened as soon as the pumping
stopped? You got it! -- the water stopped flowing.
Well, it's the same with your marketing. While you're
proactively marketing, you get results. But if you stop
marketing -- your results stop flowing.
You've got to be proactive to keep new prospects coming
and your sales growing. But not all action is effective
action. It's important that you know 'what' to do before
you start doing it. Otherwise you may find yourself
pumping a dry well -- a lot of action, but no results.
Here are four proactive steps you can take to increase
your sales.
1. SET MONTHLY & WEEKLY SALES GOALS
Before you can get somewhere you need to determine what
your destination is. I know, you've probably heard this
before, but it's very true.
If you don't have any idea of how much money you want to
make each month from your business, it will be very
difficult to make it.
Do you want to make $1,000 a month? $5,000? $10,000?
Whatever it is, it's important that you set it as your
goal. Once you know how much you want to make each month,
then you can figure out how much you need to make each
week. Want $1,000 a month? You'll need to make $250 each
week.
Set your goals, and then compare your actual weekly and
monthly results with them. Don't worry if you don't make
your goals right away. As long as you are proactive, each
week and month you will get closer and closer until you
eventually meet them and then exceed them. It works!
2. SET MONTHLY & WEEKLY PROSPECT GOALS
In order to achieve your monthly sales goals, you're going
to also have to meet monthly prospect goals. The more
prospects you attract to your business, the more customers
you will have.
There's no getting around it, you can never stop
attracting prospects to your business. If you do, your
sales will eventually begin to dwindle.
The reason you need so many prospects, is because not all
prospects will become paying customers. Only a percentage
of prospects will convert. For some businesses it can be a
high percentage, but for most businesses, you can expect
1% - 10% of your prospects to convert into paying
customers.
If you convert 10% of your prospects into paying
customers, then you need 10 prospects to generate one new
customer. You'll need 100 new prospects to create 10 new
customers.
You'll have to determine how many new customers you want
to generate each month, and then determine how many
prospects you'll need to attract to generate that number
of customers. That will be your monthly prospect goal.
3. CREATE AN EFFECTIVE PROSPECT GENERATOR
In order to attract prospects to your business, you'll
need to give them an offer they can't refuse. You'll have
to create an enticing prospect generator, also called a
lead generator.
For our marketing business, we offer a free marketing
Idea-Kit filled with free marketing tips. For our
organizing business, we offer a free organizing Idea-Pak
filled with ideas and tips to help you get organized.
With these prospect generators we have attracted over
60,000 prospects to our business over the past two years.
Each of those prospects receives our free newsletters and
offers twice a month. Each time we send out one of our
newsletters and offers, we receive thousands of dollars in
sales. This results in nearly $200,000 in sales each year
from this simple process.
That's the same process you need to create for your
business. It doesn't matter what kind of business you're
in, you need to attract new prospects with an enticing
lead generator and then you need to follow-up with those
prospects to convert a percentage of them into paying
customers. That's the only way to grow.
4. GENERATE MORE NEW CUSTOMERS
Once you have established a consistent method of
attracting new prospects to your business, you need to
follow-up with those prospects over and over again to
convert them into customers.
Your prospects will buy from you only when they are ready
to buy -- not when you want them to buy.
Some of them may be ready to buy now or within a week. But
many more will not be ready to buy for a month, or six
months or perhaps a year.
If you are not uppermost in your prospects' minds when
they are ready to buy, they will most likely buy from one
of your competitors rather than from you.
How do you follow up?
There are many ways to follow-up with your prospects. But
you want to make sure that you follow-up as a welcome
guest, as opposed to an unwelcome pest.
If you follow-up with an annoying approach like, 'Are you
ready to buy yet? Are you ready to buy yet?' you will
convert very, very few of your prospects into customers.
When they see you coming, they'll run for the hills!
One way you can follow-up with your prospects is like we
do with a newsletter offering valuable tips to your
prospects. Of course, along with your tips, you will
include information about your product or service, along
with a special offer.
Always provide your prospects with useful information that
is related to your product or service, and you will be
welcome and not avoided.
You can follow-up periodically in-person, by phone, by
fax, by postcard, by letter, by e-mail, etc.
With enough prospects on your prospect follow-up list and
a solid offer, you will convert a certain percentage of
your prospects into customers each month.
5. GENERATE MORE SALES FROM YOUR CURRENT CUSTOMERS
Your golden list is your list of customers. These are the
people who know you, like you and trust you. They are the
easiest people to sell to again and again.
Make sure that you have back-end products or services that
you can sell to your customers in the future. Find more
ways that you can help them achieve their goals with
better products and services.
Provide your customers with special offers that they can't
resist. Preferred Customer offers, Frequent Buyer
Discounts, Volume Discounts, etc.
If you want your customers to buy from you again and
again, treat them right. People want to feel special and
important, and they like to do business with people who
make them feel that way. Treat your customers like gold,
and they will reward you with their business in return.
In our next issue, we'll share more specific ways that you
can apply to attract more prospects to your business, and
sell more to your current customers.
In the meantime, write down these four steps and jot down
your goals, and ideas for follow-ups and special offers.
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(c) Copyright 2002 - Joe Gracia - Give to Get Marketing
Get a free Marketing Idea-Kit plus hundreds of marketing tips,
articles and real world case studies at Joe and Maria Gracia's
Give to Get Marketing Web site.
http://www.givetogetmarketing.com
Feel free to reprint this article on your Web site, in your newsletter or in your sales materials as long as it's
reprinted in its entirety and the signature line remains intact.
Reprinted with permission from Joe and Maria Gracia's FREE, Give to Get Marketing Newsletter.
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