The Three Stages
of the Buying Process
by Joe Gracia
Everyone goes through a specific three-stage sequence
when it comes to buying products or services.
They are looking for something different at each
stage. If you are a smart marketer and give them
exactly what they want at each stage, you will
maximize your marketing response and leave your
competitors in the dust.
Stage 1: SEEK
Seek Solutions and Providers
At this stage prospects want to know what kind of solutions are available and who can provide these
solutions.
They ask friends and neighbors; they look at advertising materials; they go to stores; they send for
information.
If you offer free information about your product or service, or even better, offer free tips or a free report
concerning solutions to their problem, you will attract prospects like a magnet.
Once you have their name and address, you will now have the opportunity to follow-up with them on a
repeated basis during their next stage.
If you are one of the few providers to offer them helpful information, -- and you will be, since few small
businesses do so -- then your company will be uppermost in their mind when it comes to selecting the
best provider.
Stage 2: SELECT
Select Solutions and Providers
After reviewing the information they’ve received, they are now ready to select the best solution and best
provider.
If you have given them useful information and kept in contact with them through mail and/or phone, you
have an excellent chance that they will select your solution and your company.
A prospect is afraid of making the wrong decision at this point. Anything you can do to help ease their
concern will go a long way to getting the sale.
Offering a free sample, a free trial, a free consultation or a special first-time buyer discount will help
cinch the sale.
Stage 3: CONFIRM
Confirm Solutions and Providers
Come through on your promises, make them feel important and keep in constant contact and you will
help them confirm that they have made the right choice. The goal is to have them become loyal, repeat
customers.
Reprinted with permission from Joe and Maria Gracia's FREE, Give to Get Marketing Newsletter.
You can subscribe to their newsletter and receive their
complimentary Marketing Idea-Kit by simply visiting their Web site:
http://www.givetogetmarketing.com
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